Channels of communication

Mary Ann Clarke Scott, photo credit J ScottPhil: Is it still, “Good to talk“?

Apparently not, or at least that’s how it appears to me.  But that doesn’t mean I don’t communicate.

In my job, I spend a lot of time chatting to people but that isn’t always in person. Where possible, I like a bit of face-to-face chat but nowadays we are all so reachable that it makes up a small portion of my needs. Thinking through the channels I use for work, I came up with:

  • Telephone
  • Texts
  • E-mail
  • Facebook
  • Facebook messenger
  • Skype
  • Twitter

Candice also does a lot through LinkedIn messenger – and of course we both have work and person e-mail addresses. That’s 9 options, 10 if you include my favourite, sitting down over cake.

I thought technology was supposed to make things easier!

Instead we all have to manage all of these, guess who will be using each one and try not to duplicate messages on different channels. And we rely on them working all the time, recently my e-mails from my personal address to work stopped working and it was a week before we realised this was why there were no replies and another week to fix it.

It’s all very confusing. Maybe we were all better back in the day when arranging lunch with Candice I’d have dispatched an urchin bearing a card that read, “Mr P Parker requests your attendance at the Flue and Flaggon at half past the midday hour on Tuesday” then awaited the delivered by another urchin.  Doubtless I would have had to tip him with a small coin but at least I’d be spared the ping of another message flying in to one of my many in-boxes.

Is there a simpler way?

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